Modern Renovations

The problem

Four Google reviews after eleven years of quality renovation work. For a big-ticket, high-trust purchase like a renovation, a near-empty profile made Modern Renovations easy to pass over, no matter how good the work was.

What we did

Modern Renovations became a full-service client. We handle:

• Reviews: reactivated their past customers and every newly invoiced job with personalized review automation, and answered each review that came in.
• Google Business Profile: set up and optimized properly so they show up when local customers search.
• Website: built a new site designed to turn visitors into quote requests. See it at modernrenos.net.
• Local SEO: ranked them in the top three on the map for high-volume renovation keywords in their city.

The result

4 → 59 Google reviews. Bobby brought them from 4 to 30 in under a month on the trial, and the count has climbed past 50 since, all real reviews from real customers.

The bigger shift was where the work comes from. In the owner’s words, leads through the site’s contact page went from 20 to 30 last year to close to 100 in the last two months, and the business is now ranking in the top three on Google Maps for the searches that matter.

In the owner’s words

“We have lots of reviews now, we’re all over 50. They’re all great reviews. We have great customers, we always have, but now he’s made other people see that.”

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